We currently do not offer free shipping. Shipping cost is calculated based on the total weight of your order and will be displayed at checkout.

We currently ship to the United States and Singapore. If you are located in another region and would like to place an order, please contact us and we will do our best to arrange shipping. All orders are shipped from our warehouse in China with an estimated delivery time of 7–14 business days.

We offer a 30-day return policy, see our refund policy at the bottom or click here for full details. If you have any questions, feel free to contact our support team.

Please inspect your order upon arrival. If the item is defective, damaged, or incorrect, contact us within 7 days at info_gloarik@126.com so we can resolve the issue promptly.

Detailed specs—including power output, Bluetooth version, dimensions, and weight—are listed on each product page. If you have any questions, feel free to contact our customer support.

Once your order ships, you will receive an email with a tracking number. You can also log in to your account and view the latest tracking status under “Orders”.

If the order has not yet been shipped, please contact our support team as soon as possible and we will try to update the address. Once shipped, the address cannot be changed.

You can reach us via email atinfo_gloarik@126.com. We strive to respond to all inquiries within 24 hours on business days. For order-related issues (returns, damages, tracking), please include your order number in the email so we can assist you faster.